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Refund And Return Policy

No Refund Policy for Digital Products:

Thank you for purchasing our digital product. This policy outlines the terms and conditions regarding refunds for digital products offered by DigiSmart Shopee. By making a purchase, you agree to be bound by this policy.

Scope

This policy applies to all digital products purchased or downloaded from DigiSmart Shopee, including but not limited to social media templates, graphics, presets, fonts, icons, and any other digital goods.

No Refunds

All sales of digital products from DigiSmart Shopee are final and non-refundable. Once the digital product has been purchased and downloaded, we cannot offer any refunds or exchanges.

Product Descriptions

We make every effort to accurately describe our digital products, including providing detailed product information, specifications, and images. It is your responsibility to carefully review the product description before making a purchase. If you have any questions or need further clarification, please contact our customer support before making a purchase.

Technical Support

We strive to provide excellent customer support for any technical issues related to our digital products. If you encounter any technical difficulties or need assistance, please reach out to our customer support team, and we will make every effort to help you resolve the issue.

Intellectual Property

All intellectual property rights, including copyrights and trademarks, associated with our digital products are retained by DigiSmart Shopee. Purchasing a digital product does not grant you the right to resell, distribute, or modify the product for commercial purposes without prior written consent from DigiSmart Shopee.

Unauthorized

Use Any unauthorized use, sharing, or distribution of our digital products is strictly prohibited. It is your responsibility to protect the digital product from unauthorized access or use. In the event of unauthorized use, DigiSmart Shopee reserves the right to take legal action to protect its intellectual property rights.

Exceptions

In exceptional cases, such as a proven defect in the digital product that renders it unusable, DigiSmart Shopee may, at its sole discretion, consider issuing a refund or providing a replacement. Such cases will be handled on a case-by-case basis and require thorough investigation by our customer support team.

Changes to the Policy

DigiSmart Shopee reserves the right to modify or update this refund policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website. It is your responsibility to review the policy periodically for any changes.

By purchasing our digital products, you acknowledge that you have read, understood, and agreed to this No Refund Policy for Digital Products.

If you have any questions or concerns regarding this policy, please contact our customer support team at DigiSmartShopee@gmail.com

Thank you for your understanding and cooperation.

Last updated on 04 July 2023

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